Arcube Limited - Legal Notices
Last updated: March 10, 2026.
Who are Arcube?
Arcube Limited is a limited liability company incorporated in the Isle of Man under registered number 135098C, whose registered office is at Angel Falls, Strang Road, Union Mills, IM4 4NL, Isle Of Man ("we" or "us"). We operate a service through the Arcube software platform (our "Platform"), which you may access through the Arcube website or through the websites and other communications of our airline partners.
Through the Arcube Platform, our airline partners' customers are offered relevant products and services from our ancillary suppliers ("Ancillary Suppliers"). Arcube allows its airline partners' customers, like you ("you", "your"), to receive relevant promotions from Ancillary Suppliers to assist you with preparing for your upcoming trip (our "Services"). Arcube is an authorised reseller on behalf of the Ancillary Suppliers for the Services listed and sold by us.
These Legal Notices
These legal notices apply to your access and use of the Arcube Platform and our Services. You should also view the Privacy Notice which explains what personal data we collect when you use our Platform and interact with our Services.
By accessing our Platform or using our Services, you acknowledge and accept these terms, and are legally bound by them. If you don't agree with any of these terms, you should stop accessing and using our platform and Services.
Accessing our Platform
We reserve the right to suspend the operation of our Platform at any time. We may restrict access to some parts of our Platform to users who have registered with us. We may also restrict access to our platform based on geo-location and territories where we cannot provide our services.
We want to ensure that our Platform is as accessible as possible. If you've any difficulties using our website, please let us know by emailing support@arcube.com.
We update our Platform regularly and may change the content and Ancillary Suppliers at any time.
Your use of our Services
You are under no commercial nor legal obligation to use our Services. You may ignore the offers shown to you and are under no obligation to enter into contracts with any of the Ancillary Suppliers. Whether you use our Services or not, your purchase of the airline's products or services will not be affected in any way.
If you wish to contract with one or more Ancillary Suppliers through our Platform, You must accept these Legal Notices and follow the instructions provided to you to enter into a contract with the Ancillary Supplier.
Once you have purchased a product or service from the Ancillary Supplier, the contract for the provision of such products and services will be between you and the Ancillary Supplier. We may collect payment for the product or service on behalf of the Ancillary Supplier, however, we do not participate in the production, distribution or provision of any of the Ancillary Suppliers' products or services, and we have no liability or legal obligation to you in respect of the same.
Intellectual Property Rights
All intellectual property rights in our Platform (including logos, illustrations, text and videos) belong to us or our licensors. Unless we say otherwise, all rights are reserved. If you're in any doubt about whether you can use anything on our website, please contact us for clarification.
External links
We have no control over, and don't accept any responsibility for, the content of any Ancillary Supplier's, airline's or other third party website. If we link to any third party website, this doesn't mean that we endorse or recommend the organisation which operates it.
Passwords
If you need a username or password to access any part of our website you agree to:
- ensure that any details provided to us are accurate; keep your username or password confidential; and
- let us know promptly if you believe that your username or password has been compromised.
We may terminate your access to any password-protected areas of our website at any time, if we believe that your use of our website is affecting the security and stability of our website or is detrimental to other users.
Reliance on content
The content published on our Platform is for information purposes only. While we aim to ensure that any content is correct at the time it is published, we can't guarantee that it will continue to be correct at the time you access it. We don't accept any liability or responsibility of any nature, arising from any reliance placed by you or anyone else on the content published on our Platform. To the maximum extent permitted by law, we exclude our liability for direct, indirect or consequential loss.
Refund Policy
When purchasing products or services from Ancillary Suppliers, you abide by their respective terms of service. For all items purchased on our website or other channels where airlines or other clients may recommend you additional services fulfilled by us, we do not refund services purchased from our platform, unless in the event of inability for the service to be used when a valid order has been placed, payment completed, and service confirmation has been received by you.
Warranty and liability disclaimer
We provide the Services to end users free of charge. We make no claim or warranty that the Services will meet Your needs or expectations, be error-free or will work without interruptions.
To the maximum extent permitted by law, we disclaim all implied warranties, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, satisfactory quality and any warranties arising from conduct or course of dealing.
Where you engage with our Services in a business capacity, to the maximum extent permitted by applicable law, in no event will we be liable for any indirect, special, incidental, exemplary, punitive or consequential damages (including, without limitation, loss of business, revenue, profits, goodwill, lost or corrupted data or other economic advantage) arising out of or relating to the performance of our Services or any failure or delay in the same, however caused, whether by breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if we were advised of the possibility of such damages. You make use of our Services at your sole risk.
Nothing in these Legal Notices affects your statutory rights.
Where we provide our Services and how are they governed
Although we provide our Services from our offices in the UK and related Crown Dependencies, some of our airline partners may be located in different locations around the globe. Our Platform and Services are provided in accordance with the laws of England and Wales, and these Legal Notices will be governed by and interpreted in accordance with the laws of England and Wales. The Courts of England will have exclusive jurisdiction to determine any dispute arising in connection with these Legal Notices, or the provision or use of our Platform or Services.
In certain circumstances, local consumer protection and privacy laws may also apply to your use of the Platform and Services. If You believe that Your rights are being infringed by us in any way, please contact us by email at support@arcube.com.
Changes to these Legal Notices
We may amend, modify or update these Legal Notices from time to time to comply with applicable laws or better serve our users and commercial partners. You should check these Legal Notices whenever you access our Platform or use our Services to ensure that you are aware of the most up-to-date version of our Legal Notices.